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A Successful Business Is Built Around Investment In Your Team — ScaleUp Radio

A Successful Business Is Built Around Investment In Your Team

25 Jul 2022

Show notes

Jul 25, 2022

On this week’s episode of ScaleUp Radio I’m speaking to Matthew Parsons from Surftech IT, who provide managed IT services to businesses.

 

Matthew was actually a guest on ScaleUp Radio back in 2019, and it’s fascinating to see just how his company, but also Matthew himself as a leader and business owner have changed and developed in the intervening years.

 

Plenty of ground covered, including:

 

 - The benefit of always investing back into the team, so always planning and working towards taking on the next member of staff

 - How to deal with the challenge of always looking at how to evolve in an industry that is ever-changing

 - The knowledge that you are always selling, and coming to that realisation whilst also learning how to be a good  salesperson

 - Why you should definitely package up your services - but don’t over package. Keep the options simple - almost make your offering into a product

 

Obviously, there is plenty in this conversation for business owners and leader of any size, any industry and any stage on your scale up journey.

 

 

Matthew can be found here:

linkedin.com/in/matthew-parsons-a1515521

 

https://surftechit.co.uk/

 

mparsons@surftechit.co.uk

 

 

ClickUp - https://clickup.com/

 

Active Campaign - https://www.activecampaign.com/

 

James Sinclair’s Business Broadcast - https://jamessinclair.net/podcasts/

 

Like A Virgin by Richard Branson - https://www.waterstones.com/books/search/term/richard+branson

 

What You See IS What You Get by Alan Sugar - https://www.waterstones.com/book/what-you-see-is-what-you-get/alan-sugar/9780330520478

 

43 Mistakes Businesses Make - and How to Avoid Them by Duncan Bannatyne - https://www.waterstones.com/book/43-mistakes-businesses-make-and-how-to-avoid-them/duncan-bannatyne/9780755362264

 

Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for.   You can get in touch with Kevin here: kevin@biz-smart.co.uk

Liked this conversation? Bring the same thinking to your business.

ScaleUp Radio is hosted by Kevin Brent — founder of Smart90, author of the Entrepreneurial ScaleUp System (ESUS), and the same Kevin who works directly with founders inside the G90 Summit.

The Summit is a structured half-day — quarterly, virtual via Zoom — where founders and their teams get clear on the three to five things that must happen in the next 90 days, and leave with a plan committed to making them happen.

Reserve Your Place at the G90 Summit →

Next session: 26th June 2026 · £97 for a standalone seat · smart90.co.uk/summit