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Episode #408 - Bringing the Personal Touch to Estate Agency: A Journey - with Russell Walters — ScaleUp Radio Episode #408

Episode #408 - Bringing the Personal Touch to Estate Agency: A Journey - with Russell Walters

Episode #408 15 Jul 2024

Show notes

Jul 15, 2024

Hi there, I'm Granger Forson, and you can find me at www.bizsmart-gloucestershire.co.uk or on LinkedIn. On this episode of ScaleUp Radio, I'm thrilled to welcome Russell Walters, owner of RB Walters Estate Agents. Join us as we dive into Russell's inspiring journey and uncover the secrets behind his business's success.

 

Russell brings 37 years of experience to the table, having started his career at just 16. With a commitment to exceptional personal service, RB Walters Estate Agents has redefined the standard in the industry. They focus on building genuine relationships with their clients, offering a level of care that goes beyond mere transactions.

 

In our conversation, Russell shares how meticulous planning and research were crucial to their successful launch, even amid the volatile housing market during the pandemic. He discusses the importance of a strong online presence and how their personalized website and active social media engagement have set them apart.

 

You'll hear about the challenges they faced, like the long delay between starting work and getting paid, and how they navigated these with a pragmatic approach. Russell also opens up about his motivations for starting the business, driven by a desire to change the perceptions of estate agents through unparalleled service.

 

Russell's vision for RB Walters includes sustainable growth and maintaining quality over quantity. He aims to expand moderately while ensuring the business remains a trusted, independent firm. His story is a testament to resilience, innovation, and the power of personal branding.

 

To ensure you don’t miss any inspirational future episodes do subscribe to ScaleUp Radio wherever you like to listen to your podcasts.

 

So, let’s now dive into the inspiring journey of planning, service, and resilience with Russell Walters.

 

Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for.

 

  If you would like to be a guest on ScaleUp Radio, please click here:

https://bizsmarts.co.uk/scaleupradio/kevin

 

You can get in touch with Kevin & Granger here:

kevin@biz-smart.co.uk

 

grangerf@biz-smart.co.uk

 

Most founders I speak to feel busy but stuck; plenty happening, but not always clear on what genuinely matters most this quarter. If that’s you, the G90 Summit is worth a look. A structured half-day where we work through everything competing for your attention, get clear on the three to five things that must happen in the next 90 days, then commit to them and build the system to make sure they actually happen. Quarterly, virtual, £97 a seat.

Smart90 Summit

 

Russell can be found here

russell@rbwalters.co.uk

https://www.facebook.com/rbwaltersestateagents

https://www.linkedin.com/in/russell-walters-354977137/

07540 129 924

 

Resources:

Michael Heppell - https://www.michaelheppell.com/

Zoom - https://zoom.us/

WhatsApp - https://web.whatsapp.com/

 

 

Liked this conversation? Bring the same thinking to your business.

ScaleUp Radio is hosted by Kevin Brent — founder of Smart90, author of the Entrepreneurial ScaleUp System (ESUS), and the same Kevin who works directly with founders inside the G90 Summit.

The Summit is a structured half-day — quarterly, virtual via Zoom — where founders and their teams get clear on the three to five things that must happen in the next 90 days, and leave with a plan committed to making them happen.

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Next session: 26th June 2026 · £97 for a standalone seat · smart90.co.uk/summit