Show notes
Hi, I’m Granger Forson — you can find me at www.bizsmart-gloucestershire.co.uk or on LinkedIn. On this episode of ScaleUp Radio, I’m joined by Ric Wilson, founder of ERP Experts and now an active investor, who shares a remarkable journey of building, scaling, and transforming businesses.
Ric began his career in the pharmaceutical industry, before stepping into entrepreneurship in 2005. What started as a consultancy soon evolved into ERP Experts, a seven-figure business and Oracle partner, helping small and mid-market firms integrate their systems for a single version of the truth. But Ric’s story goes far beyond ERP. He talks candidly about the hard lessons of letting go, empowering teams, and why systemisation is the foundation of sustainable growth.
Culture sits at the heart of Ric’s leadership. With almost no staff turnover, he reveals how listening, development planning, and consistent HR processes created a workplace where people genuinely thrive. His “aftercare” approach to clients — going beyond support to deliver real peace of mind — is another hallmark of what makes ERP Experts stand out.
In more recent years, Ric has expanded into acquiring and turning around businesses with a buy-and-build strategy. He explains the critical markers he looks for when considering acquisitions — from proven lead flow to robust customer retention — and why the toughest thing in business will always be finding and keeping customers.
This conversation is a masterclass in resilience, focus, and practical wisdom. Whether you’re just starting out or leading a mature company, Ric’s journey shows that growth comes from the courage to try, the systems to support people, and the curiosity to keep improving.
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So, let’s now dive into the inspiring journey of systemising, empowering, and scaling with Ric Wilson.
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Most founders I speak to feel busy but stuck; plenty happening, but not always clear on what genuinely matters most this quarter. If that’s you, the G90 Summit is worth a look. A structured half-day where we work through everything competing for your attention, get clear on the three to five things that must happen in the next 90 days, then commit to them and build the system to make sure they actually happen. Quarterly, virtual, £97 a seat.
Ric can be found here:
https://www.instagram.com/ricwilsonuk/
https://www.linkedin.com/in/ric-wilson-erp-expert/
Resources:
$100M Money Models by Alex Hormuz - https://www.amazon.co.uk/100M-Money-Models-Make-Acquisition-com-ebook/dp/B0FMXTZ4MH
The E-Myth Revisted by Michael Gerber - https://uk.bookshop.org/p/books/the-e-myth-revisited-why-most-small-businesses-don-t-work-and-what-to-do-about-it-michael-e-gerber/d88909d401dd1cc3?ean=9780887307287&next=t&next=t
Netsuite - https://6262239.extforms.netsuite.com/
Microsoft ToDo - https://to-do.office.com/tasks/
Tidal - https://tidal.com/
Tesla - https://www.tesla.com/