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Episode #553 - Flipping The Traditional Agency Model On It’s Head - with Virtyt Pula — ScaleUp Radio Episode #553

Episode #553 - Flipping The Traditional Agency Model On It’s Head - with Virtyt Pula

Episode #553 17 Dec 2025

Show notes

In this episode of ScaleUp Radio, I’m joined by Virtyt Pula, the founder of TOML, a talent-first creative agency that’s reimagining how creative work gets done. Instead of a traditional in-house model, TOML operates as a global creative collective, blending a tight-knit core team with a flexible international network of creative specialists.

Founded in 2015, TOML was built to challenge agency norms, and when the pandemic hit, its remote-first model went from being questioned by clients to becoming its biggest asset.

We cover three key areas in this conversation:

  1. The Business, how TOML operates with a hybrid model, builds bespoke teams for every brief, and maintains quality across a distributed network.
  2. Scaling Challenges, from earning client trust to navigating cash flow with global freelancers and shifting to a 50/50 service-to-R&D business model.
  3. Quickfire Insights, including Virtyt’s views on mentorship, the importance of launching early, and why his biggest influences include Steve Jobs, Bob Iger, and The Beatles.

The one key thing?
Your agency structure doesn’t have to look like everyone else’s to work, but you’ll need to earn trust fast.

Quick heads-up — we’re looking for a handful of founders to test our new AI-powered Smart90 Lite app. It’s built to help you stay accountable and actually deliver on your goals — in just a few minutes a day. It’s free while we’re in testing, and your feedback will directly shape the final version. You can get access by emailing kevin@biz-smart.co.uk.

Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts, and why not give us a follow.

For now, continue listening for the full discussion with Virtyt.

Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for.

If you would like to be a guest on ScaleUp Radio, please click here:

https://bizsmarts.co.uk/scaleupradio/kevin

You can get in touch with Kevin & Granger here:

kevin@biz-smart.co.uk

grangerf@biz-smart.co.uk

 

Most founders I speak to feel busy but stuck; plenty happening, but not always clear on what genuinely matters most this quarter. If that’s you, the G90 Summit is worth a look. A structured half-day where we work through everything competing for your attention, get clear on the three to five things that must happen in the next 90 days, then commit to them and build the system to make sure they actually happen. Quarterly, virtual, £97 a seat.

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Virtyt can be found here:

https://www.linkedin.com/in/virtytpula/

https://www.tomlcollective.com/

 

Resources:

Problem Solvers podcast - https://www.jasonfeifer.com/podcast/

Diary of a CEO podcast - https://stevenbartlett.com/doac/

The Future podcast - https://www.thefutur.com/podcast

Slack - https://slack.com/intl/en-gb/

Notion - https://www.notion.com/

Trello - https://trello.com/

Figma - https://www.figma.com/

Vimeo - https://vimeo.com/

Sortlist - https://www.sortlist.co.uk/

Liked this conversation? Bring the same thinking to your business.

ScaleUp Radio is hosted by Kevin Brent — founder of Smart90, author of the Entrepreneurial ScaleUp System (ESUS), and the same Kevin who works directly with founders inside the G90 Summit.

The Summit is a structured half-day — quarterly, virtual via Zoom — where founders and their teams get clear on the three to five things that must happen in the next 90 days, and leave with a plan committed to making them happen.

Reserve Your Place at the G90 Summit →

Next session: 26th June 2026 · £97 for a standalone seat · smart90.co.uk/summit