Show notes
Hi there and welcome back to another edition of ScaleUp Radio, the podcast brought to you by Smart90, inspired by the Entrepreneurial ScaleUp System and designed to make navigating our ScaleUp journeys that little bit easier by learning from others' experiences.
I’m Kevin Brent and in today's episode I’m joined by John Hibbs, founder of Coefficient, a platform designed to help leaders measure the human side of their business — things like culture, psychological safety and engagement.
In this conversation John explains why so many businesses track revenue and profit but struggle to measure the people factors that actually drive those results. Through anonymous staff surveys and intelligent analysis, Coefficient helps leaders surface the data behind culture so they can act on it.
Our discussion follows the usual ScaleUp Radio structure. First we explore John’s business, his model and where Coefficient is on its scaleup journey. Second we dive into the challenges of scaling businesses and John’s perspective on the ScaleUp Challenges Report. And third we finish with a few quickfire questions.
One standout message from this episode is simple but powerful:
““If you believe people are the biggest challenge in business, then measuring people should be a leadership priority.”
John also shares his philosophy of “The Monergy Flow” — where profit is reinvested into people, creating a positive cycle of happier staff, families and communities.
If you’re tired of ending the week busy but no further forward, Smart90 might be for you. It’s a simple 90-day execution rhythm with an AI alignment check that keeps your daily focus tied to what actually matters. Try it free at Smart90.co.uk
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For now, continue listening for the full discussion with John.
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Most founders I speak to feel busy but stuck; plenty happening, but not always clear on what genuinely matters most this quarter. If that’s you, the G90 Summit is worth a look. A structured half-day where we work through everything competing for your attention, get clear on the three to five things that must happen in the next 90 days, then commit to them and build the system to make sure they actually happen. Quarterly, virtual, £97 a seat.
John can be found here:
https://www.linkedin.com/in/john-hibbs-coefficient/
Resources:
Article on Monergy Flow - https://www.linkedin.com/posts/john-hibbs-coefficient_in-almost-every-organization-ive-worked-activity-7366126031436480512-dFE4?utm_source=share&utm_medium=member_desktop&rcm=ACoAAA8oKXoBUnKwlYzREAmibfWMBm02qwtKAtg
American Icon by Bryce Mulally - https://uk.bookshop.org/p/books/american-icon-alan-mulally-and-the-fight-to-save-ford-motor-company-bryce-g-hoffman/2062710?ean=9780307886064&next=t
Start With Why by Simon Sinek - https://uk.bookshop.org/p/books/start-with-why-15th-anniversary-edition-how-great-leaders-inspire-everyone-to-take-action-simon-sinek/7820616?ean=9781405977593&next=t
Briskine (Chrome plugin) - https://www.briskine.com/
Thunderbird - https://www.thunderbird.net/en-GB/