📅 Next G90 Summit: 26th June 2026 · A structured half-day where founders get clear on what must happen in the next 90 days · £97 for a seat

Reserve Your Place →
Once You Understand The Why Of Your Clients, The More Successful You’ll Be — ScaleUp Radio

Once You Understand The Why Of Your Clients, The More Successful You’ll Be

11 Jul 2022

Show notes

Jul 11, 2022

On this episode of ScaleUp Radio, we’ll hear from Simon Washbrook who is the founder of Popcorn CRM, which is a simple to use CRM platform that is designed for small businesses.

 

In basic terms, Simon and his team help small business owners keep track of their leads, referrals and all of their prospects    through the development of a CRM program.

 

Simon himself comes from a marketing background, but it was his realisation that small businesses needed a CRM that met their needs and didn’t overcomplicate things,  and so the idea of popcorn was born. 

 

In the past 9 years the company has grown to 7 employees, which includes 3 developers who are constantly working on the software itself, and it’s progression.

 

Please don’t be put off by the tech nature of Simon. His experience, challenges and advice are applicable to pretty much any industry, and we cover a lot of ground in this episode including:

 

 - The realisation that every part of a small business - the beating heart of it - is in sales.

 -  How important it is to have a daily meeting, and for that meeting to be part of a larger rhythmt - making sure that the team are all working to the same timeframe

 - When it comes to recruitment, find a balance between budget and requirements. If you are led too much by budget, you won’t find the right person for your team.

 

Simon was very honest about his role as a business owner and doesn’t shy away from the mistakes that he’s made, and the challenges he still faces now.

 

 

Simon can be found here:

 

linkedin.com/in/simondwashbrook

 

https://www.popcorncrm.co.uk/

 

simon@popcornmail.co.uk

 

 

They Ask You Answer by M Sheridan - https://www.waterstones.com/book/they-ask-you-answer-a-revolutionary-approach-to-inbound-sales-content-marketing-and-todays-digital-consumer-revised-and-updated/m-sheridan/9781119610144

 

Simon Sink - Millennials In The Workplace - https://youtu.be/hER0Qp6QJNU

 

Balsamiq - https://balsamiq.com/

 

Affinity - https://affinity.serif.com/en-gb/

 

ClickUp - https://clickup.com/

 

Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for.   You can get in touch with Kevin here: kevin@biz-smart.co.uk  

Liked this conversation? Bring the same thinking to your business.

ScaleUp Radio is hosted by Kevin Brent — founder of Smart90, author of the Entrepreneurial ScaleUp System (ESUS), and the same Kevin who works directly with founders inside the G90 Summit.

The Summit is a structured half-day — quarterly, virtual via Zoom — where founders and their teams get clear on the three to five things that must happen in the next 90 days, and leave with a plan committed to making them happen.

Reserve Your Place at the G90 Summit →

Next session: 26th June 2026 · £97 for a standalone seat · smart90.co.uk/summit