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Service Levels Across The Insurance Industry Are Nothing Short Of Shocking

5 Oct 2020

Show notes

Oct 5, 2020

This episode’s guest on ScaleUp Radio is Andy Bullingham from JPM Insurance.

The firm started with just four people - three of whom are still with the company - and has grown into a insurance company that has carved out its own niche in a busy marketplace.

Andy’s story is well worth a listen. Starting out as a promising footballer, with a job at Nottingham Forest, the change came when his mother gave him an ultimatum, and football’s loss is business’ gain.

As always, we covered plenty of ground during the conversation, including:

 - How, when you’re looking for a business partner, you need to keep in mind that you’re not looking for a best friend; you’re looking for someone who compliments you in the business

 -  The importance of doing the basics really really well

 -  How to motivate a team that is wide-ranging in experience, ages and motivators. 

 -  The benefit of building team that’s almost exclusively done by word of mouth, or association with someone in the business

Andy has had some fascinating experiences throughout his scale up journey, and I know that there is something for everything here, no matter what the industry that you’re working in.

Andy can be contacted here:

admin@jpm-group.co.uk

0121 270 4800

Who Moved My Cheese by Dr Spencer Johnson - https://www.waterstones.com/book/who-moved-my-cheese/spencer-johnson/9780091816971

Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for.

You can get in touch with Kevin here:

kevin@biz-smart.co.uk

Liked this conversation? Bring the same thinking to your business.

ScaleUp Radio is hosted by Kevin Brent — founder of Smart90, author of the Entrepreneurial ScaleUp System (ESUS), and the same Kevin who works directly with founders inside the G90 Summit.

The Summit is a structured half-day — quarterly, virtual via Zoom — where founders and their teams get clear on the three to five things that must happen in the next 90 days, and leave with a plan committed to making them happen.

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Next session: 26th June 2026 · £97 for a standalone seat · smart90.co.uk/summit